Notice of Nondiscrimination and Accessibility
Last Updated: March, 2024
TurningPoint Healthcare Solutions, LLC (“TurningPoint”) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). TurningPoint does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
TurningPoint Healthcare Solutions, LLC will:
• Provide free aids and services to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provide free language services to people whose primary language is not English, such as:
• Qualified interpreters
• Information written in other languages
If you need these services, contact us at (855)-675-3030 or email us at digitalsupport@tpshealth.com
If you believe that TurningPoint has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:
TurningPoint Healthcare Solutions, LLC
Attn: Compliance Officer
1000 Primera Blvd. Suite 3160
Lake Mary, FL 32746 regulatoryaffairs@turningpoint-healthcare.com
You can file a grievance in person, by mail, or email. If you need help filing a grievance, the TurningPoint Compliance Officer is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.
Electronically through the Office for Civil Rights Complaint Portal: https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By mail or phone:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.
